Accessibility Statement

1. Our Commitment to Accessibility

HelotStays is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

2. Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We have chosen Level AA as our target for the HelotStays website.

3. Measures We Take

HelotStays takes the following measures to ensure accessibility:

• Include accessibility as part of our internal policies.
• Integrate accessibility into our development processes.
• Provide ongoing accessibility training for our staff.
• Assign clear accessibility goals and responsibilities.
• Conduct regular accessibility assessments.

4. Accessibility Features

Our website includes the following accessibility features:

Navigation

• Consistent navigation throughout the site.
• Skip-to-content links for keyboard users.
• Logical heading structure.
• Descriptive link text.

Visual Design

• Sufficient color contrast between text and background.
• Text that can be resized without loss of functionality.
• No content that flashes more than three times per second.

Forms and Interactions

• Form fields with clear labels.
• Error messages that clearly indicate what needs to be corrected.
• Keyboard-accessible interactive elements.
• Focus indicators for keyboard navigation.

Images and Media

• Alternative text for images.
• Decorative images appropriately marked.

5. Property Accessibility Information

We encourage property owners to provide detailed accessibility information for their listings. Guests can look for accessibility features in property listings, which may include:

• Step-free access to the property.
• Wide doorways and hallways.
• Accessible bathrooms.
• Ground floor accommodations.
• Elevator access.
• Accessible parking.

We recommend guests contact property owners directly to discuss specific accessibility needs before booking.

6. Known Limitations

Despite our efforts to ensure accessibility, some content may not yet be fully accessible. We are aware of the following limitations:

• Some older content may not meet current accessibility standards.
• Third-party content and integrations may have their own accessibility limitations.
• Some interactive maps may have limited accessibility features.

We are actively working to address these limitations and improve accessibility across all areas of our platform.

7. Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (such as JAWS, NVDA, VoiceOver, TalkBack).
• Screen magnification software.
• Speech recognition software.
• Keyboard-only navigation.

8. Browser Compatibility

Our website is designed to work with current versions of major browsers, including:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

9. Feedback and Contact

We welcome your feedback on the accessibility of the HelotStays website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us through the contact form on our website.

When contacting us about accessibility, please include:

• The web page address (URL) where you encountered the issue.
• A description of the accessibility barrier.
• The assistive technology you were using (if applicable).
• Your contact information so we can follow up.

We aim to respond to accessibility feedback within 5 business days.

10. Continuous Improvement

We are committed to continuously improving accessibility. We regularly review our website and update this statement to reflect our current practices and any improvements we make.