Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. Cookies help websites remember your preferences, understand how you use the site, and improve your browsing experience.

2. How We Use Cookies

HelotStays uses cookies and similar technologies for the following purposes:

Essential Cookies

These cookies are necessary for the Platform to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of essential cookies as they are required for the Platform to operate.

• Authentication and session management
• Security and fraud prevention
• Load balancing and server performance
• Remembering your cookie preferences

Performance Cookies

These cookies collect information about how visitors use the Platform, including which pages are visited most often and if visitors receive error messages. This information is used to improve how the Platform works.

• Page load times and performance metrics
• Error tracking and debugging
• Usage patterns and navigation flows

Functionality Cookies

These cookies remember choices you make (such as your language preference or region) and provide enhanced, personalized features.

• Language and regional preferences
• Search history and filters
• Customization settings

Analytics Cookies

These cookies help us understand how visitors interact with the Platform by collecting and reporting information anonymously.

• Visitor counts and traffic sources
• Page views and session duration
• User demographics and interests

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of our marketing campaigns.

• Retargeting and remarketing
• Ad performance measurement
• Social media integration

3. Third-Party Cookies

Some cookies on our Platform are set by third-party services that appear on our pages. These third parties may include:

• Analytics providers: To help us understand how visitors use the Platform.
• Payment processors: To facilitate secure payment transactions.
• Social media platforms: To enable social sharing features.
• Advertising networks: To deliver relevant advertisements.

These third parties have their own privacy policies, and we encourage you to review them.

4. Cookie Duration

Cookies may remain on your device for different periods:

• Session Cookies: Temporary cookies that expire when you close your browser.
• Persistent Cookies: Cookies that remain on your device for a specified period or until you delete them manually.

5. Managing Cookies

You can control and manage cookies in several ways. Please note that removing or blocking cookies may impact your user experience and some features may no longer function properly.

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can typically find these settings in the "Options," "Preferences," or "Privacy" menu of your browser. Common options include:

• Blocking all cookies
• Accepting only first-party cookies
• Deleting cookies when you close your browser
• Receiving a prompt before cookies are stored

Opt-Out Tools

For certain types of cookies, you may use industry opt-out tools:

• Digital Advertising Alliance (DAA) opt-out
• Network Advertising Initiative (NAI) opt-out
• European Interactive Digital Advertising Alliance (EDAA) opt-out

6. Similar Technologies

In addition to cookies, we may use similar technologies such as:

• Web Beacons: Small graphic images used to track user behavior and gather statistics.
• Pixel Tags: Invisible images used to measure the effectiveness of marketing campaigns.
• Local Storage: Technology that allows websites to store data locally on your device.
• Device Fingerprinting: Collecting device-specific information for identification purposes.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new effective date.

8. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us through the contact form on our website.

For more information about how we handle your personal information, please see our Privacy Policy.